The Boy is Back!

Mics from Jon

After nearly two decades of being told to put his guitar away — “What is that? Your calling card??” — which led him to get rid of all of his equipment, mics, and stands…

And with the only remaining evidence of his amazing talent being his 40-year-old Martin and a few warped cassette tapes…

And with the help of people who have known and loved his music for years…

And with some incredible gifts of mics and cables and a preamp from friends old and new…

We are on the verge of Ned Andrew actually recording again.

It won’t be on Music Row this time — at least not for now.

But it will be his guitar, his voice, and his songs that are captured for the folks who love, love this man and his amazing music.

Stay tuned. You’re in for a treat.

Seriously.

Because, yes, that guitar is his calling card.

And if this groupie has anything to say about it, he’ll play it everywhere he goes.

What I’ve Been Doing When I’m Not Doing What I’m Usually Doing

Ned Andrew Solomon online

I try to be super-predictable in updating my site. It’s probably out of some childhood guilt over neglecting my 5-year diary. You know the one… it had a faux leather cover, a lock and space to write about 3 words for each of 5 years? Yeah. I think I may have managed to put 11 entries in it before it got shoved into a box along with my Garfield pencil toppers.

Anyway. I’ll save that for analysis. Back to the point.

Over the past few weeks I’ve been slammed — in a good way — with all sorts of wonderful opportunities, deadlines, and events. Here’s a sampling:

  • Ned Andrew and I drove 2400 miles in 12 days to visit folks we love. (Posts to come: here and here.)
  • We bought and received Lizzy’s scooter, in large part because of the generosity of folks who read my July 4 blog post. (Post to come.)
  • Our son turned 13. (Post to come.)
  • We took on some fabulous, but intense freelance work. (Post likely not coming. I mean, who wants to read about word counts and deadlines? Okay, that guy. But no one else.)
  • Encouraged by that other Independence Day Weekend (can that be right?) post, Ned Andrew rekindled his love affair with his Martin (It’s okay. It’s a guitar, not an old boyfriend.) and is playing like mad. (Post to come.)
  • And — drumroll, please — we launched Ned Andrew Solomon online! It’s like my site, only slightly sexier and way more polished. Like Ned Andrew. Think of him as the New York City to my Temple, Texas. He wears all black, is busy 19 hours a day, and manages to be exactly what you need at every moment. (I’ll leave the analogy there. You can finish it in the comments.) Go look. I won’t be jealous.

So, I wasn’t really neglecting you. I was giving you a whole new way to fritter some time online. Er, I mean, be informed and entertained on a very regular basis.

You’re welcome!

Gina’s Reading: Broken for You

Broken for You by Stephanie KallosI picked up a copy of Kallos’ debut novel on the dual recommendation of Ev at the Bookloft in Great Barrington, MA and Sue Monk Kidd’s endorsement on the cover. This may seem insignificant, but without those two women promising I would be glad I’d read this, I wouldn’t have made it through the first half. Frankly, some of the situations and literary tactics were downright silly.

Starting with Part II, Kallos found her literary legs. I was finally interested in the characters–perhaps because she introduces a couple of folks who were believable–and the story started to make more sense. She also found her hook and finally gave you the piece of information that helped explain quite a bit that was out-of-place in the first half of her novel.

Where Kallos finally made it worth reading the 360 pages was in her weaving the global hurt of the Holocaust with the private hurts of her individual characters and giving a space for cathartic exploration of roads to healing. Not unlike the significance of the art created by her characters being more about the materials than the product–Kallos’ work gains its value, not from the creation of a well-executed novel, but from her exploration of themes that resonate with a searching reader.

Of course, it always helps to have a personal connection to the subject matter in a book. As luck(?) would have it, I’m sitting in my in-laws’ home in the Berkshires surrounded by my Jewish father-in-law’s gorgeous found-object collages. As I prepared to head out to the Bookloft this afternoon for a stack of new recommendations from Ev, this book called back to me.

I’ll leave the analogies for you to discover, but will be thinking lots about histories and family of origin and chosen family and finding a way to make something beautiful out of the tatters of another chapter.

Donald Solomon's Collages

Ned Andrew's father, Donald Solomon, made hundreds of these collages from every type of found object.

 

Coaching Through Transition: Part VI : The Coaching


Over the course of several Tuesdays — Transition Tuesdays — I’m sharing one area of my practice that thrills me more than just about anything — coaching individuals with disabilities and their families as they transition from one life stage to another. Please note that while I’ll be describing a coaching scenario that is very similar to several families that I’ve worked with, it is an amalgamation of those conversations and is not based on any one family.

In Part I, I introduced you to Jon, Kate, and Dan and wrote a little about my approach to coaching families through the transition planning necessary to move students with disabilities from high school into an interdependent, adult life.

In Part II, I shared more about my role in working with Jon, Kate and Dan. I also talked some about what it means to be “humanistic” in coaching.

In Part III, I outlined the process and the steps I’m using to walk Jon and his parents through his transition. These steps form the structure for just about any coaching relationship.

In Part IV, we looked at the person-centered assessments I use during the Data Gathering portion of coaching a family through transition.

In Part V, we took a closer look at the PATH tool and discussed how delicious pie-in-the-sky dreaming can lead to some pretty delightful real-world results.

Today we’ll take a look at what happens after the PATH. As you may recall from Part III, now that we have some specific goals in place, the actual coaching begins!

Positive and Possible

Whether I use a PATH or some other method of goal setting and action planning with an individual and their circle, the reality is that pretty paper is truly only that. Pretty paper. The real work comes in creating a structure of implementation that is realistic and pointed forward. So, once the PATH or other planning process is completed, it is critical to take the lists of goals, action steps, and enrolled individuals willing to work toward those ends and put them into a format that lends itself to follow through.

Knowing this, I’ll work with Jon, Kate and Dan to put those plans into a grid that will keep everyone accountable to their promises. I’ll also make sure that whatever our “deliverables” are from the planning sessions are readily identifiable to Jon as his own. Sometimes that means including pictures or graphics in the documents. Sometimes it is printing it all on his favorite color of paper with his picture on the cover. The end result should be a set of documents that are Jon and family friendly, very usable, and which includes room for edits, annotations, and changes in the plan.

Coaching and Coordination

If the PATH identified needed resources or referrals – typically this involves financial planning, estate planning, accessing service systems offered through state and federal agencies, researching post-secondary options, locating support groups and leisure activity options, and connecting to the larger community – I will work with the family to locate those supports. It isn’t unusual for the family to collaborate with me over the course of several years – at times on a weekly basis, but typically transitioning to a quarterly conversation as needed for continued momentum and check-ins.

My role involves following up on promises, finding resources, encouraging forward momentum, and regularly checking the plan for applicability. In some cases, I’ve found it’s helpful to gather the circle together on a regular basis to check progress and update goals. In a long-term transition plan, such as Jon’s, it may even be necessary to facilitate a second PATH as he achieves his goals and as his interests continue to develop and change.

Removing the Bricks

The real payoff is when Jon takes a central role in directing the course of his own life. After years of waiting to be told by Kate and his teachers where to be and when to be there, he’s learning that he gets a real say in what he likes and how he wants his day to go. Kate is starting to relax a bit about having to be the one who knows all of the answers to questions about Jon. Now, Jon and Dan, along with other members of their circle, take on many of the tasks that Kate used to spend nights and weekends trying to stay ahead of. She expresses her relief most succinctly when she thanks me for “removing the bricks from her back.” I’m touched that she sees it this way, but the truth is that I didn’t actually remove anything; I just gave her permission to share the load.

Of course Jon sees it another way. “I like to be in charge and ask people for help. It’s better when they help me do stuff on my list because then we all get to be happy about it.”

In Part VII I’ll share a little about the ethical and multicultural considerations of coaching families through transitions.


For folks who like to know more, here are the references from this series:

Brouwer, P. J. (1964). The power to see ourselves. Harvard Business Review, 42(6), 156-165.

Helen Sanderson and Associates. (2007). Person centred thinking. Liberty, Missouri: HSA, USA.

Pearpoint, J., O’Brien, J., & Forest, M.  (1993). PATH: Planning possible positive futures. Inclusion Press:  Toronto.

Peterson, D. (1996). Executive coaching at work: The art of one-on-one change. Consulting Psychology Journal: Practice and Research, 48(2), 78-86.

Stern, L. (2004). Executive Coaching: A Working Definition. Consulting Psychology Journal: Practice and Research, 56(3), 154-162.

Stober, D. R. & Grant, A. M. (eds.) (2006). Evidence based coaching handbook: Putting the best practices to work for your clients. Hoboken, NJ: John Wiley & Sons, Inc.

 

Gina’s Reading: 5: Where Will You Be Five Years from Today?

5: Where Will You Be Five Years from Today?I am a chart-the-course junkie, so Dan Zadra’s book is right up my alley. 5: Where Will You Be Five Years from Today is very similar in nature to other coaching-by-book volumes (see: Martha Beck and Stephen Covey) in that it asks you to identify those things that are important to you and points you in the direction of achieving them.

The one thing going for this version of that well-known exercise is that it is presented workbook style in about 60 colorful, big-print pages. If you are not one to slog though theory and background, and just like to get to the point and get moving, this might be the format for you.

The downside of many self-coaching books is the lack of accountability to another person. No matter how gorgeous and worth-while the exercises, many people do better with someone to hold them to their promises. Zadra attempts to overcome this inertia by creating a volume that is visually pleasing as well as chock-full of encouragement in small bites.

Zadra’s graphically-exciting book may also be a useful volume for coaches and therapists to share with clients as “homework” as they go through the process of looking at Values, Mission Statement, Life Balance, Goal Setting, and Stretching.

As someone who enjoys the theory behind the go-get-em, this wouldn’t be my only goal-setting book on the shelf. But for folks who love to collect them or who would like a straight-forward workbook for inking their visions, this work is worth a look.

Thinking About “Happiness, Joy and Big Fat Klout Scores”

klout 60

Mark Schaefer is one of my favorite online colleagues. We’re from the same town and run in the same e-circles, but have never actually managed to be in the same room at the same time. At any rate, his is one of the 3 or 4 blogs I try to catch up on each week. It’s a rare day that what he’s thinking (and writing about) doesn’t inspire some more thinking (and writing) by me.

This morning was no different.

Mark shared some thoughts about, well, happiness, joy, and big fat Klout scores. I’d love you to go read the whole post, but the essence was this:

QuoteOne of the things I discovered is that there is a difference between happiness and joy.  You can be happy about a hamburger.  You can be happy about a song. Happiness is temporary.  Joy is peace.

Living in a joyful way is a challenge but one key idea is staying focused on the reason for your journey.  If you KNOW why you are on your path, then you also have internal guideposts to lead the way. Stay focused on WHY you’re doing something.

But if your life is guided by external guideposts like Twitter followers, blog rankings … and even money … you might experience happiness but you will never experience joy because you will never achieve your goal. There will always be more, more, more to acquire. You won’t experience joy in the journey.

I was inspired to hijack comment on Mark’s post and he responded that my comments made a good blog post all on their own. I kind of chuckled — it was a long comment — but then I thought, heck, maybe I should include my thoughts here.

What I said:

QuoteNicely done, Mark.

Your thoughts send my thoughts in about 14 directions. The inner perfectionist in me wants me to go create a gorgeously written comment. The joyful Pollyanna I’ve chosen to cultivate says, “Just say it.” So here goes…

(1) The anecdote about the guy who is so focused on a Klout score that he’s forgotten to live life made me sad. It reminded me of the guy I knew who spent his entire summer in front of Joust so that no one could bump him from the leaderboard. At the 7-11. In College Station, TX. What a way to spend a summer.

(2) Then I got a little nauseous about the guy cheating on foursquare. It reminds me of my son. He’s all about the cheat codes. Why solve a puzzle if you can “mod in the solution”? It’s baffling behavior to me. What is an “accomplishment” worth if you didn’t actually accomplish it?

(3) Then I did a little whoop yell of joy over your choice to keep your blog spam free. While I completely understand the desire (and need!) to monetize our online realities, I like ads to look like ads, endorsements to look like endorsements, and articles to actually be articles. Those lines feel like integrity to me. Living with integrity — and surrounding myself with folks who do — brings me joy.

(4) It’s true what that say about joy v happiness. Flourishing is all about getting in touch with our authentic inner self, identifying the gifts we bring, and following that internal path. Sometimes it feels awkward to change our focus that way, but, as you’ve so beautifully said, the reward is pretty wonderful.

Mark’s post and my thinking about Mark’s post has colored my whole day.

I’m wondering how I help my son see the benefit of doing some stuff the hard way. I don’t mean that it’s never okay to take a short cut or get help with something. I do know that those peak experiences we seem to want in our lives rarely come without some self-satisfying effort in pursuit of them.

I’m reevaluating my online presence and how I spend my energy here. It’s not a new thing for me, but I think Mark makes a good point when he underlines that it really is something you have to keep refocusing your attention on.

I’m integrating my reaction to his turning down a pile of cash for his endorsements within his posts into how I do business. It isn’t a new reaction, but it demonstrates to me what I’ve known for years — I want people to choose to spend time with me because it is good for them, I bring them joy, I inspire them, and not because I’ve talked them into it through some magic of slick marketing.

Yep, I’m doing a whole lot of thinking. And the really cool thing is that I’m pretty delighted with where I am and how I’m doing with all of this stuff. Of course I have tweaking to do! I’m the last to declare that I’ve arrived at peak perfection. But, I do think I’m solidly on my journey and am so very grateful for those thoughtful colleagues who are along for the ride.

 

Coaching through Transition: Part V

Over the course of several Tuesdays — Transition Tuesdays — I’m sharing one area of my practice that thrills me more than just about anything — coaching individuals with disabilities and their families as they transition from one life stage to another. Please note that while I’ll be describing a coaching scenario that is very similar to several families that I’ve worked with, it is an amalgamation of those conversations and is not based on any one family.

In Part I, I introduced you to Jon, Kate, and Dan and wrote a little about my approach to coaching families through the transition planning necessary to move students with disabilities from high school into an interdependent, adult life.

In Part II, I shared more about my role in working with Jon, Kate and Dan. I also talked some about what it means to be “humanistic” in coaching.

In Part III, I outlined the process and the steps I’m using to walk Jon and his parents through his transition. These steps form the structure for just about any coaching relationship.

In Part IV, we looked at the person-centered assessments I use during the Data Gathering portion of coaching a family through transition.

Today, we’re taking a closer look at the PATH tool and discuss how delicious pie-in-the-sky dreaming can lead to some pretty delightful real-world results.

 

Co-Creating Goals

Whether working with an individual, an organization or a family in transition, the role of a coach is similar. However the style may vary.

QuoteIn more personal coaching, the aim is often to help clients flesh out their vision of their ideal existence and then develop and enact steps toward that ideal. But it is not up to the coach to direct the content of that ideal; rather, the coach is there to help the client fully describe it and design steps to take them toward it.

Stober & Grant

One person-centered tool for creating the space for these conversations is the PATH (Planning Alternative Tomorrows with Hope) tool designed by Marsha Forest, Jack Pearpoint, and John O’Brien. The PATH tool was originally used to help folks move from institutional life to community life – not always a move supported by the paperwork and professionals and funding that typically follow this population.

The PATH process involves two extensively-trained individuals graphically facilitating a group through a four-hour conversation encompassing what strategic planners would recognize as a team-based visioning and action-planning session. It also involves a massive sheet of paper (often 4 feet high and nearly 15 feet long!) and colorful markers (I prefer the “smelly” ones). Everyone who gathers is involved in the conversation by one facilitator while a second facilitator draws, scribes, and doodles a record of the discussion billboard style.

I also try to encourage folks to host a meal or snack break in the middle. We all like to eat!

The PATH conversation begins with a vision or the North Star image of what life can look like in a no-holds-barred dream existence. Then the facilitators bring the group back into a “positive and possible” vision of the future. Successive steps involve identifying the realities of now, setting goals for a year down the road, enrolling participants in the next steps and assigning follow up tasks. At each stage the facilitators check in with the group and most especially with the individual in question – in our scenario, Jon – in order to identify how they are feeling, what needs to be adjusted, and that the ideas being captured accurately reflect the goals and hopes of Jon and his circle.

This type of facilitated conversation is steeped in positive psychology. Looking at desired outcomes with “no holds barred” and working back into a “positive and possible” set of stretch goals allow the circle to dream with one foot in reality. Jon and his parents will invite the people who care about Jon – his teachers, friends, church members, pastor, grandparents, cousins, aunts and uncles – to gather for the PATH. Based on the information that has been gathered through the private sessions with Jon and his parents I have some idea of where the family would like to focus their attention – namely Jon’s transition from high school into adulthood – and the kinds of things that help Jon have good days. During the PATH, I will facilitate the group’s establishing a clear vision of where Jon will be in 5 years – the anticipated length of this transition process – and what it will take to get him there.

Based on our earlier conversations, I anticipate Kate’s hesitation on Jon’s bigger dreams – moving out on his own and getting a job – while recognizing that the dynamics of creating a circle of support will gently shift Kate’s role from that of mother and protector to that of ally and supporter. I also anticipate some hesitation from Dan in joining into the conversation. The typical – though not universal – scenario is that Kate has taken on the default role of advocating for Jon while Dan watches from the sidelines.

The trick to changing this dynamic is to put the focus back on Jon. In similar situations, individuals have declared their mom as their “ex-mom who is my friend” or have thwarted their mom’s intention to have them live in the same home forever by suggesting that they, “live a polite distance away” and have drawn their dad into the conversation by declaring that they want to spend time “doing swimming with Dad because he lets me go deep.” Emboldened by the attention and support of the circle, seeing their words appear on the large paper, and given the space to express what they really want, individuals with disabilities have an amazing ability to cut to what really matters to them and to get folks on board.

My job is to facilitate the pace of the conversation, to prevent any one individual from taking over or becoming the Voice of No, and to maintain a space of respect and positive regard. The whole process requires mindfulness and self-control on the part of the coach. I have strong beliefs regarding the rights of my clients, but must maintain a neutral stance as I guide the circle to their own conclusions.

At the end of the PATH process, we will have a massive 10-15’ long wall chart outlining Jon and his circle’s dream for him, a possible and positive vision of where he will be in 5 years, a snapshot of his current reality, a list of the folks who are willing to enroll in helping him achieve his goals, a set of concrete next steps for getting the whole plan moving forward, and consensus on what will keep this group strong and focused on supporting Jon along the way.

 

In Part VI we’ll take a look at what happens after the PATH. As you may recall from Part III, now that we have some specific goals in place, the actual coaching begins!


For folks who like to know more, here are the references from this series:

Brouwer, P. J. (1964). The power to see ourselves. Harvard Business Review, 42(6), 156-165.

Helen Sanderson and Associates. (2007). Person centred thinking. Liberty, Missouri: HSA, USA.

Pearpoint, J., O’Brien, J., & Forest, M.  (1993). PATH: Planning possible positive futures. Inclusion Press:  Toronto.

Peterson, D. (1996). Executive coaching at work: The art of one-on-one change. Consulting Psychology Journal: Practice and Research, 48(2), 78-86.

Stern, L. (2004). Executive Coaching: A Working Definition. Consulting Psychology Journal: Practice and Research, 56(3), 154-162.

Stober, D. R. & Grant, A. M. (eds.) (2006). Evidence based coaching handbook: Putting the best practices to work for your clients. Hoboken, NJ: John Wiley & Sons, Inc.

Values: Generosity aka Lizzy’s Launch Update

LizzyGOGO

Most of the shots from the test drive are a blur...

When I put “generosity” in my list of values it was really about my desire to be generous with my time and talents and creativity and love and joy. I like giving. It feels good and it gives me a boost and the folks around me seem to like it, too.

So, it never really occurred to me that the lesson would be around accepting generosity. I mean, sure, I appreciate it when someone thinks of me or sends me a hello on my birthday or treats me to lunch. I’m always a little uncomfortable with it, though. If I dig down deep I know it’s because I’ve been the recipient of lots of “gifts” with ropes attached. So, I don’t trust generosity. Not really.

And then something breathtaking happened.

We decided to purchase Lizzy a scooter for college. I spent some time thinking of ways to make that happen without having to make the Little Kids go without school clothes. In a move that is completely unlike me, I put up a post about this goal and offered my coaching services, you know, out loud. At the urging of a colleague, I also included a donation button in case folks wanted to chip in.

I clicked “Publish” and then went to lunch with Ned Andrew. When we arrived at the restaurant, there were emails telling us that folks were sending money. What?? Yes. And not just a little money. Over the course of the 2 weeks since I went public with our goal, half the price of the scooter has been gifted to us by incredibly generous friends from around the country.

Wow.

Of course, I’ve sent thank you notes to each of them. But I am just floored by the response to our request.

With half the money in hand, Ned Andrew called today and placed the order for Lizzy’s ride. The company we are buying from is installing that cup holder Lizzy asked for and will ship her new wheels next week. She’ll have a couple of weeks to get really facile at driving it before she’s off to college.

She’s in for the ride of her life.

Thank you. Thank you. Thank you.

Your generosity is absolutely overwhelming.

Lizzy & Berns Off to the Races!

Lizzy & Berns Off to the Races!

 

Gina’s Reading: The Adventures of Johnny Bunko

The Adventures of Johnny Bunko by Daniel H PinkAre you ready for a confession?

I’m a career guide junkie. Seriously. I think I was in 3rd grade when I first read What Color is Your Parachute for the first time. So, I only paused a moment before I grabbed Daniel Pink’s The Adventures of Johnny Bunko: The Last Career Guide You’ll Ever Need.

I love this book. Dan Pink is a right-on author when it comes to spotting the trends that will define work in the coming years. His A Whole New Mind is still ping-ponging in my head 3 years after I read it. In Johnny Bunko he has managed to take those big ideas and distill them into 6 basic tenets–Manga Style. Rob Ten Pas offers the genius behind the illustrations.

Why the aforementioned pause? I am not a Manga Fan–so some of the lingo/shorthand of this format may have been lost on me–but I certainly walked away with enough meat to appreciate this effort. I also had to take a moment to laugh at the title. Last Career Guide? Ha! Great marketing! But it’s hardly going to cure my insatiable appetite for the genre. I may, however, be the rare bird that keeps reading career guides long after she’s established hers.

In an age where workers are faced with outsourcing and the end of the 40 years to a Gold Watch Plan, we have to be lighter on our feet–sure–but we also have a strong desire to make a difference, to use our gifts, and to (gasp) enjoy our work. Pink touches on all of these concepts in his story/guide. If you pay close attention, you may get to skip a downer gig or even leap ahead to something truly satisfying as you make your way along the career path.

Coaching Through Transition: Part IV

Detail of Sea and Shore by Gina Lynette and Ned Andrew SolomonOver the course of several Tuesdays — Transition Tuesdays — I’m sharing one area of my practice that thrills me more than just about anything — coaching individuals with disabilities and their families as they transition from one life stage to another. Please note that while I’ll be describing a coaching scenario that is very similar to several families that I’ve worked with, it is an amalgamation of those conversations and is not based on any one family.

In Part I, I introduced you to Jon, Kate, and Dan and wrote a little about my approach to coaching families through the transition planning necessary to move students with disabilities from high school into an interdependent, adult life.

In Part II, I shared more about my role in working with Jon, Kate and Dan. I also talked some about what it means to be “humanistic” in coaching.

In Part III, I outlined the process and the steps I’m using to walk Jon and his parents through his transition. These steps form the structure for just about any coaching relationship.

Today, we’re taking a closer look at the person-centered assessments I use during the Data Gathering portion of coaching a family through transition. For folks who have files that gain weight faster than they do, this is a tender space and I walk very carefully here. There are some lovely tools for getting that foundational information collected that honors the individual I’m coaching.

Accessible Assessment

While a traditional organizational coach might go in with formal assessments including personality assessments, 360 multi-rater assessments, task analyses, and the like, coaching families who have been through years of diagnosis, special education testing, and formalized Individualized Educational Plans (IEP) requires some measure of gentleness around this area. Rather than bombard the family with more standardized assessments, right off the bat, I tend to review the file of the individual to see what has already been declared about him, while keeping an open mind to the real possibility that there is more to Jon than his file might indicate. During the same time frame that I’m reviewing Jon’s documents, I meet with the family to gather more person-centered information.

I’m not one to subscribe to a particular tool or set of tools when I contract with a family. Rather, I cobble together a customized approach that best fits the needs of the client and their circle of support. I do start with best-practice, person-centered tools developed by such brilliant thinkers as Helen Sanderson, John O’Brien, Jack Pearpoint, David Sibbet, Martin Seligman, Ben Dean, Christina Merkley, and Michael Smull, among others*. I then mix in the adaptations and creations of my own that have morphed and grown over the years that I’ve been working with individuals with disabilities and their families.

Using Essential Lifestyle Planning as the basis, the process might involve the following steps:

  1. Inventory the skills, interests, communication strategies, likes, dislikes, natural and paid supports, dreams, goals, fears, passions, missteps, and areas of concern of the individual and their loved ones through interviews, dynamic group facilitation, and file reviews.
  2. Sort out what is important to (makes them happy) the individual and important for (keeps them safe, healthy, and a valued member of the community) the individual from their perspective as well as those who care about them.
  3. Sort out what makes for a good day for this individual or what has the potential to send the day into a bad direction.
  4. Determine what is working and what is not working from multiple perspectives through a process that closely resembles a 360 assessment that my Industrial/Organizational brethren are used to using.
  5. Ask: “What have we tried? What have we learned? What are we pleased about? What are we concerned about? Knowing what we know, what will we do next?”
  6. Collect all of this information in the most gentle and respectful manner, put it into a format that is recognizable by and accessible to the individual at the center of the process, and work with the individual until they are delighted with their plan.
  7. Set them loose upon the community with a renewed sense of what is possible and pray that they do not encounter someone who dashes their hope in the first day or two.
  8. Check in regularly to maintain momentum, adjust the plan, and connect with resources.
  9. Hope for the best.

At each step along the way, I’m constantly paying attention to how this family works best. Do they prefer checklists or questionnaires? Do they prefer individual interviews? Would they rather brainstorm as a group? Are they visual thinkers who love graphic facilitation sessions or are they more likely to send me long narratives in emails at 3am? There are ways to use any and all of these preferences when gathering the clues and learning the preferences and uncovering the hidden agendas and fears that this family brings with them.

Some of the tools I use most include:

  • Essential Lifestyle Planning (ELP): Helen Sanderson and Michael Smull along with the Learning Community for Essential Lifestyle Planning have put together a series of powerful tools that they share freely on their websites.
  • PATH (Planning Alternative Tomorrows with Hope): John O’Brien, Jack Pearpoint, and Marsha Forest developed the PATH tool to facilitate groups of people in creating strategic plans around moving an individual from an institutional setting into a real life as part of a community.
  • SHIFT-IT® Graphic Coaching Process:  Christina Merkley has created a set of visually accessible templates that allow individual coaching conversations to be captured in the same powerful, graphic way that the PATH tool uses.
  • Positive Psychology: Martin Seligman leads the way in this field of research and practice that is constantly adding to our toolkit of effective methods for tapping into what’s right about us rather than focusing on what’s wrong with us.

Each of these approaches will get covered in future segments, but I’m trained and/or certified in all of them because they each add something to the coaching conversation that I believe is essential to getting to that penultimate goal – a really real good life.

In Part V, we will take a closer look at the PATH tool and discuss how delicious pie-in-the-sky dreaming can lead to some pretty delightful real-world results.

*I name drop, not because I want you to be impressed with how well-connected I am, but because you might be interested in researching some of these folks’ ideas and methods. There are so many wonderful resources out there that this list could have been 3 times as long and still would have left some of my favorite folks out.

 

For folks who like to know more, here are the references from this series:

Brouwer, P. J. (1964). The power to see ourselves. Harvard Business Review, 42(6), 156-165.

Helen Sanderson and Associates. (2007). Person centred thinking. Liberty, Missouri: HSA, USA.

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